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Archive for April, 2012

Intermittent downtime & problems with non-ascii strings

We’ve been made aware of two issues recently.

1. We have had intermittent downtime throughout the day. We’re working on this.

Edit 1: We’ve debugged problem 1. It is due to one of our network carriers having connectivity issues. This is something outside of our control and our datacenter is reportedly trying to improve the issue.

2. Problems with non-ascii characters have caused problems with posting topics to logging on as users on our site. We’re also investigating these reports.

Server issues

We’re investigating a series of reports of downtime or intermittent server load issues today.

Edit 1: We are aware it is down at the moment, and are working on it.

Edit 2: We were back up but we’ve now gone down for memory usage issues. A run away process appears to have used up all of our RAM.

Edit 3: We’re back up.

Edit 4: We’re back up and we’ve debugged the issue with our server. This has now been finally resolved.

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